*** Yes the escalations were still running after the reboot. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Wednesday, August 21, 2013 7:06 PM To: arslist@ARSLIST.ORG Subject: Re: Escalation ** Pretend to appear stern very angry when disabling those Escalations J I’m kidding. I think you have done what needs to be – Are you having a problem despite having done these steps? Joe ____________________________________ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Koyb P. Liabt Sent: Wednesday, August 21, 2013 6:13 PM To: _arslist@ARSLIST.ORG_ (mailto:arslist@ARSLIST.ORG) Subject: Escalation Hi,
I do not want an escalation to run. I disabled the escalation via the Dev Studio and restarted the AR System services. I did not go into ar.cfg and set Disable Escalations to "True." Is there another way to stop the escalation from running? _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
