Please read the description below. If interested, please send resume to [email protected] and call 913-433-2974.
Senior Remedy Developer will serve as a member of the IT Service Management (ITSM) team responsible for designing new and/or upgraded Remedy ITSM solutions. Provide expertise on feasibility and methodology of integrating BMC Remedy ITSM Suite of products into the business and providing solutions. The Remedy Engineer will perform design and development of BMC Remedy applications, both custom and out of the box configurations. Additional programming languages and background helpful. Responsibilities: - Development may include leveraging the following BMC Remedy components: ARS, ITSM, CMDB, SRM, CM, AM, and KM - Transforming business requirements into application designs - Develop and/or implement requirements as configurations or enhancements - Project estimation and delivery of development efforts on-time and on-budget - Create and/or update documentation to comply with software lifecycle methodologies - Providing users with comprehensive second-tier support to resolve end-user Remedy support incidents, problems, and change requests - Other responsibilities may include developing systems architectures, performing Remedy administration, training users, and providing guidance to developers and administrations, as well as working with peripheral teams providing integration support to BPPM and ADDM. Skills: - Ability to communicate and work effectively with a variety of individuals at all levels - Solid verbal and written communication, as well as excellent customer service skills - Experience in problem solving and troubleshooting software - Ability to work autonomously; self-starter. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
