It sounds like Lisa is looking for a B2B (Business to business) connection.
 I am pretty sure either way can use IPSEC but B2B tends to be more of an
always on type of connection (policy allowing of course).

Jason


On Wed, Aug 28, 2013 at 1:36 PM, Tomasiewicz, Mike (Information Technology)
<[email protected]> wrote:

> Lisa, we use IPSEC VPN with Remedy On Demand and it works great.  Do you
> have any specific questions you need answered?
>
> .: Mike T :.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) [mailto:
> [email protected]] On Behalf Of Lisa Singh
> Sent: Wednesday, August 28, 2013 6:36 AM
> To: [email protected]
> Subject: OnDemand VPN connections
>
> Any OnDemand customers out there by any chance?
>
> We sort of in a position where we need a persistent connection between our
> network and our OnDemand environments.
>
> I a cisco vpn client to access the tools servers currently, bu that
> requires a manual connect and disconnects if idle for a certain number of
> minutes.
>
> We really  able to get ADDM data and email from a local server into Remedy
> we really need to have a persistent connection for that.
>
> If there's any OnDemand customers out there, have you set up a permanent
> end-to-end VPN solution. Networking's not my strong suit but in past jobs
> we've done site-to-site IPsec VPNs on routers with no problems. Anybody
> done this sort of thing with OnDemand?
>
>
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