Hi Claire, I dont see any problem in the order of the installation. Why dont you check out the pre-configured stack installer from BMC? It is pre-packaged and a combined installer for everything you have listed and does it automatically in the correct order
- Karthik On 30 August 2013 00:35, Sanford, Claire <[email protected] > wrote: > ** > > I upgraded my development server. Somehow in that process I either > missed something or did it in the wrong order. My Atrium install was > corrupt. Everything else seems to be ok. **** > > ** ** > > I had to have my server wiped clean to do a reinstall because BMC support > was unable to assist me in actually fixing the bad install. Their > solution was to wipe the server, reinstall clean and see if it is still > broken. This works ok for Test and Dev… there is no way I can do this > to my Prod system. Have to get it right before moving to that step.**** > > ** ** > > Listed below are the files I have taken off the EDP site.**** > > ** ** > > I would like, if possible some validation… Can anyone see anything > obvious that I have missed? They are in the order that I have in my list > to install.**** > > ** ** > > ** ** > > *BMC Remedy IT Service Management Suite 7.6.04 > > BASE* > > **1) **AR System Clients: User, Alert, Developer Studio, Data Import > 7.6.04 SP4 - Windows**** > > **2) **AR System Server, Mid-Tier, Flashboards Server, Email Engine, > Assignment Engine, Approval Server and Clients Version 7.6.04 SP4 > > With the files below do I need to install the Atrium Core SDK? I already > have Java installed.**** > > ** ** > > **1. **BMC Atrium Core 7.6.04 SP4**** > > ***2. ****BMC Atrium Core SDK 7.6.04 SP4* > > **3. **BMC Atrium Integrator - client 7.6.04 SP4**** > > **4. **BMC Atrium Integrator 7.6.04 SP4**** > > **5. **BMC Remedy ITSM Applications (Service Desk/Change > Management/Asset Management) 7.6.04 SP4**** > > **6. **BMC Remedy Knowledge Management 7.6.04 SP4**** > > **7. **BMC Service Request Management 7.6.04 SP4**** > > ** ** > > Why can’t you just click a button on the BMC site and have it give you a > fully functioning install package that will do all of this in the correct > order etc.**** > > ** ** > > ** ** > > ** ** > > ITSM 7.6.04 SP2**** > > ARS 7.6.04 SP3**** > > Oracle 11.2.0.3.0 - 64bit Production**** > > Win 2008 Server**** > > ** ** > > Thank you!**** > > ** ** > > Claire Sanford **** > > Information Systems Division **** > > Memorial Hermann Healthcare System**** > > [email protected] **** > > ** ** > > ** ** > _ARSlist: "Where the Answers Are" and have been for 20 years_ -- - Karthik _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
