Can anybody provide specifics of what the issues are with incoming email and Exchange 2010/2013? We have both ARS 7.6.04 and ARS 8.0 using MAPIwith Exchange 2010 and I am not aware of any issues. We did not however upgrade the Outlook client installed on the Remedy servers. We are keeping those on Outlook 2007.
Jason On Wed, Sep 4, 2013 at 4:34 AM, Vyom Labs Support <[email protected] > wrote: > ** > > Hi,**** > > ** ** > > I have worked on Exchange Server in one project where the version of > remedy was same and exchange server was 2007. > > We agree that there is some issue with *MAPI *protocol but it works fine > with *POP3* (Incoming Email) for Exchange Server version 2010. > > As per compatibility matrix for email engine 7.6.04 that supports : > *Microsoft Exchange 2000, 2003 SP1, 2007 (64-bit)*. > > Since it is mentioned that there is migration from 2007 to 2013, so I > suggest to take support of *BMC *to check compatibility for Exchange > server 2013 for Remedy 7.6.04 as Exchange Server 2013 is newer version. > > **** > > --**** > > Regards,**** > > Nitesh Kumar**** > > **** > > Vyom Labs Pvt. Ltd.**** > > BSM Solutions & Services || ITIL Consulting & Training**** > > Email: [hidden > email]<http://ars-action-request-system.1093659.n2.nabble.com/user/SendEmail.jtp?type=node&node=7583733&i=0> > || Web Site: www.vyomlabs.com Follow Vyom Labs > http://twitter.com/#!/vyomlabs || > http://www.linkedin.com/company/vyom-labs**** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Hutcheson, Heather > *Sent:* Thursday, August 29, 2013 2:21 AM > *To:* [email protected] > *Subject:* Remedy 7.6.04 and Exchange 2013**** > > ** ** > > ** **** > > Hello,**** > > **** > > We are using Remedy 7.6.04 and plan on migrating from Exchange 2007 to > Exchange 2013. Has anyone gone through this yet? I understand there are > some issues with Exchange 2010 and incoming emails into Remedy so I am > preparing for more incompatibility with 2013.**** > > **** > > Thank you,**** > > Heather**** > > ** ** > > _ARSlist: "Where the Answers Are" and have been for 20 years_ **** > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
