We did same when we upgraded to 7604 unicode from 7.1 non unicode on SQL.Build a new Unicode Server. Migrate customization using migrator Migrate Data using RRR Tool. Thanks
Ravi Rai > Date: Fri, 20 Sep 2013 04:31:47 -0500 > From: kiran_hull...@bmc.com > Subject: Re: How to install other local during AR upgrade > To: arslist@ARSLIST.ORG > > If you have another machine ready, you can have that machine installed with > remedy Unicode system and migrate (using remedy migrator) your existing > remedy server (non Unicode) to newly built remedy server (Unicode), remedy > migrator will take care all level of non Unicode to Unicode conversion. this > way newly built server will support all languages as its Unicode compliant > now. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Ajay Bandil > Sent: Friday, September 20, 2013 2:28 PM > To: arslist@ARSLIST.ORG > Subject: Re: How to install other local during AR upgrade > > Hi Ravi, > > We are running on MSSQL database. running installer again is not showing the > missing locals option. Also i found that if AR was not unicode during first > installation, then we have to uninstall it first (AR and DB both) and install > it again. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"