Hi Karthik, This error comes because one or more unique indexes on form where you creating records. The values on the entry you are submitting or modifying duplicate the field (or fields) defined in the unique index. Review the values for the entry to make sure that values that must be unique are unique.
Have you recently created unique index on that form? -- Sandeep Pandey Remedy Developer | ITIL V3 On Tue, Oct 1, 2013 at 11:43 PM, Karthick S <[email protected]> wrote: > ** > Hi All, > > We have few escalation which runs in the month end and creates tickets > automatically depending on criteria . > > Last time it didn't ran and when i checked the Arerror log found this > below error. > > Wed Oct 02 04:00:06 2013 390603 : The value(s) for this entry violate a > unique index that has been defined for this form (ARERR 382). > > When i enabled the Server side logs and i couldnt find the exact ARERR 382, > > Can anyone help me on this.. > > -- > ** > ** > *Thanks and Regards,* > *Karthick S* > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
