Thanks Jason,
I am VPN'ed to a customer's network right now working on something for them so cannot establish a connection to download that pdf. Nor will I be able to connect to the communities I think. If you have a copy of it would you be able to send it to me offline? Joe _____ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Jason Miller Sent: Monday, October 07, 2013 6:32 PM To: [email protected] Subject: Re: ARSLIST LIVE Panel ** Hey Joe, check this out: http://media.cms.bmc.com/documents/BMC+Ideas+Overview.pdf Laurent also created Where to post your question <https://communities.bmc.com/docs/DOC-23695> to ensure maximum visibility? which should help with the overall Communities structure. Ideas are just one of the document types in a "space" such as BMC Remedy AR System, Incident and Problem, BMC Atrium CMDB, etc. Jason On Mon, Oct 7, 2013 at 3:16 PM, Joe D'Souza <[email protected]> wrote: ** Carin, I can't find your email address. Could you get back to me if and when you read this? We were talking about the RFE thingy and the BMC Communities at the RUG and we didn't get an opportunity to log on there to see where you can post RFE's Joe _____ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Matt Laurenceau Sent: Monday, October 07, 2013 9:48 AM To: [email protected] Subject: Re: ARSLIST LIVE Panel ** ARSlist is definitely where all started, thanks to Dan (and great support from Doug -- see slide 3 <https://communities.bmc.com/docs/DOC-26614> ) Adding more explanations regarding terminology: * "BMC Communities" (this name) indeed is 2 years old * "Developer Network" was the previous name (started in 2006, with a far smaller scope) * Online Collab for BMC ecosystem actually started in 2000 (see on slideshare 13 <http://bit.ly/177vY2B> years of online community) Even if BMC Communities is orchestrated by BMC, it's designed for users, by users, and there is no censorship: * see slide 6 <https://communities.bmc.com/docs/DOC-26614> , LJ <https://communities.bmc.com/people/lj.longwing> (and Laurent <https://communities.bmc.com/people/lmame> also for example) recently reviewed "next gen of BMC Communities" (that we plan to launch in Nov or so) * see slide 7 <https://communities.bmc.com/docs/DOC-26614> , Syd <https://communities.bmc.com/people/syddent> made his own blog posts for SLM (and we for sure like such engagement - you can join <https://communities.bmc.com/groups/community-managers-collab> Community Managers Collab should you be interested, for this product and others) * Moderation is often done by customers/prospects (not only BMC Employees) The "forum" part of BMC Communities has a pretty decent size (17,000 new discussions in the past 12 months) The scope of BMC Communities also includes: * Blog posts from Experts to proactively share tips (in each Product Community <https://communities.bmc.com/community/bmcdn> - mostly R&D/Support, but users like Syd post too) * Ideas <http://bit.ly/Kkf31S> that you can post or vote on (to influence roadmap - see <https://communities.bmc.com/groups/product-ideas> Product Ideas) * Beta <https://communities.bmc.com/community/programs> Programs, and Advisory Boards * Full BMC Portfolio (Control-M, Bladelogic, Patrol/ProactiveNet, CLM, Mainframe, etc.) BMC Communities actually covers the full <http://bit.ly/BMCC_ppt1> Customer lifecyle Cheers, Matt Laurenceau +33 <tel:%2B33%206%2073%2051%2094%2085> 6 73 51 94 85 Sr Community Ambassador, BMC Communities http://bit.ly/MattProfiles Skype: matt.laurenceau On Thu, Oct 3, 2013 at 7:40 PM, Blairing <[email protected]> wrote: Q: can you comment on the differences between BMC communities and the ARSLIST? Bloom: depth of long term expertise and fast response are best found on ARSLIST. ARSLIST is email based which gets around web page blockers in some locations. ARSLIST is also independent from BMC. Mueller: ARSLIST has been around for 20 years, BMC Communities for 2. ARSLIST is customer driven. BMC communities supports multiple products without some of the social aspect. There are overlaps. Communities includes many BMC employees as participants, ARSLIST less so. If the technology had been around in 1993, chances are that ARSLIST would have been a web forum.... Doug -- Doug Blair +1 <tel:%2B1%20224-558-5462> 224-558-5462 Sent from my new iPad Auto-corrected typos, misspellings and non-sequiturs are gratefully attributed to Steve Jobs :-) ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" -- ~ Matt Laurenceau, BMC Software Senior Community Ambassador, BMC Communities [email protected] Follow me at @Matt_L <https://twitter.com/matt_L> Skype: matt.laurenceau _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
