Re: License type in Analytics to view ITSM Crystal Reports via ARSystem Midtier

[tboot...@objectpath.com]

**

If you ask me, this is ridiculous.  BOA allows viewing of cubes, drill downs, etc.  Why would viewing a straight "crystal report" cost more?

 

Terry

 

on Oct 10, 2013, patrick zandi <remedy...@gmail.com> wrote:

**

Double confirmed..    without Premium (cost) you cannot use the CR we application, in addition to the BOA (BMC office analytic):: I like the CR side better than BOA myself.

On Thu, Oct 10, 2013 at 3:25 PM, LJ LongWing <lj.longw...@gmail.com> wrote:

**

having recently looked into this, yes, you are correct.  Without Premium, your users will be able to log into BOXI server, create, run, schedule, etc reports, but will not be able to utilize the BOXI server to run Crystal reports out of Mid-Tier

On Thu, Oct 10, 2013 at 1:22 PM, tboot...@objectpath.com <tboot...@objectpath.com> wrote:

**

Hello again:

 

I had a quick question that I am hoping someone will confirm for me.

 

Here is the situation:

 

ARS 8.1

ITSM 8.1

BMC Analytics for BSM 7.6.06

 

In the License entitlements section off BSM Analytics for BSM 7.6.06 it states the following:

 

License Types: User vs. Premium User

There are two types of user licenses available for BMC Analytics for BSM:  User and Premium User.  Depending on the license type, users will have access to the capabilities of either the Professional or Premium edition of SAP BusinessObjects Enterprise.  Non-premium users have full access to view and author Web Intelligence content, but may not use other content types such as viewing Crystal Reports.  Premium users may use all the capabilities of the BusinessObjects Enterprise Premium suite, including viewing of any BusinessObjects document types including viewing Crystal Reports from the BMC Remedy Mid Tier. 

 

So, given the above, does that mean that if I have a user that wants to view Crystal Reports via the ARSystem mid-tier (ex. ITSM reports) , that they must have an associated "Premium" license in BMC Analytics for BSM?  Can someone confirm this for me ?

 

Thanks..

 

Terry

 

_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_

--
Patrick Zandi

_ARSlist: "Where the Answers Are" and have been for 20 years_

 

_ARSlist: "Where the Answers Are" and have been for 20 years_