Couldn't you just trigger an email notification from the child ticket with the child tickets URL embedded in the notification?
What specific benefit would the receiving party have by receiving a CSV file that could not be achieved by other standard mechanisms of data exchange?? Cheers Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Sahil Pathania Sent: Monday, October 28, 2013 4:54 AM To: [email protected] Subject: Read data from a form>save in CSV file> attach to Master Record. Hello ALL, I have following requirement. I would need your expertise. I have a master ticket in Master form. I need to read the child ticket data from child form, place in CSV file and attach to the Master ticket in a attachment field, so that I can send email to the customer with csv attachment. So the customer have details of all the child tickets in a csv file. The csv file should have a fixed format. Will be possible by Java script or Run macro utility. Could you please share your knowledge regards Sahil _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
