>> Attachment - If we tried to attach any file in work log attachment is not >> getting attached . For few attachment we are getting error >>.Please find >> the attached image.
There have been few security fixes that disallow special characters in attachment name. Check the same. If your attachment file name contains special characters. Try attaching a normal file which doesn't contain these. Besides there is also a provision included to whitelist/blacklist certain attachment extension in the newer hotfixes on top of 7604 SP4/SP5. Regards, Ravi From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Dinesh Kumar Sent: 29 October 2013 21:33 To: [email protected] Subject: 7.6.04 SP4 Issue ** Hi All, We have recently upgrade our remedy mid-tier from 7.6.04 SP1 to 7.6.04 SP4, After the upgrade we are facing few issue. Can some one help me to fix these issues. Audit log - Having some discrepancies in Fields Changed column. Please find the attached image. Images in SRMS - Images in Service Request is not showing properly.Please find the attached image. Attachment - If we tried to attach any file in work log attachment is not getting attached . For few attachment we are getting error .Please find the attached image. Thanks, Dinesh kumar. _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
