Danny,

Per BMC  KA306013, open the Change Request form in Developer Studio. Unhide
the Active Approval field. Open up the errant Change Request, deselect Yes,
save the request. You should then be able to save it & move it forward.
Don't forget to re-hide the field.

HTH,

Rebecca




On Wed, Oct 30, 2013 at 7:11 PM, Herrera, Danny <dherr...@columbia.com>wrote:

> **
>
> We have a crq that is stuck at complete status and will not allow us to
> close.  The next stage button is disabled and I cannot figure what needs to
> be done to get moving.  Any ideas?****
>
> We are running version 7.5 patch 003****
>
> ** **
>
> *Danny Herrera* ****
>
> ** **
>  _ARSlist: "Where the Answers Are" and have been for 20 years_




-- 
Rebecca Boyd
Application Administrator
Wake Forest University

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