I was afraid of that answer. I will be flushing the server cache tonight to see if it fixes it. Just can't do that on prod in the middle of the day or the system is too slow as it builds cache and the Help Desk gets too backed up.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of LJ LongWing Sent: Friday, November 15, 2013 8:53 AM To: [email protected] Subject: Re: MidTier Error Attaching file ** Christie, Did you flush your Mid-Tier cache, and then have your users flush their local browser cache and still experience the issue? On Fri, Nov 15, 2013 at 9:51 AM, Pargeter, Christie :CO IS < [email protected]> wrote: ** My help desk is reporting that they are getting this error this morning. Last night I did upgrade MidTier to SP 5 & HF 101813. Has anyone seen this before? Message: Caught exception :'parent.inclusionAttachmentExtensions.length' is null or not an object ARS 7.6.4 SP 4 ITSM 7.6.4 SP 4 RKM 7.6.4 SP 4 SLM 7.6.4 SP 1 Window 2008 - 64 Bit MS SQ 2005 IIS/Tomcat MidTier 7.6.4 SP 5 HF 1018213 _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
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