I have noticed something similar in 7.6.04 SPx too. This is usually because the
panel is inside another panel (nested panels?). I had to created overlays for
parent panels before I could make certain changes.
The nested panels can be seen in the outline view in developer studio.
Thanks,
Anusha Das
NRC-ITISS Remedy Developer
ITIL V3 Foundations
Dell | Services, Federal Government
Office +1 240.406.9864
[email protected]<mailto:[email protected]> or
[email protected]<mailto:[email protected]>
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Kathy Morris
Sent: Friday, November 15, 2013 3:08 PM
To: [email protected]
Subject: Re: Panels 8.1
**
**
The version is 8.1 – I created an overlay and after creating the overlay in
Best Practice mode – I cannot edit the size property.
Some of the property attributes I can modify, however not the size of the panel.
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Roger Justice
Sent: Friday, November 15, 2013 1:32 PM
To: [email protected]<mailto:[email protected]>
Subject: Re: Panels 8.1
**
You did not list the version, if it is 7.6.04 or later you will need to create
Overlays.
-----Original Message-----
From: Kathy Morris <[email protected]<mailto:[email protected]>>
To: arslist <[email protected]<mailto:[email protected]>>
Sent: Fri, Nov 15, 2013 1:26 pm
Subject: Panels 8.1
**
Hi,
We are trying to modify the HPD:HelpDesk form and we are having trouble with
the panels.
In the “Add Info” section, next to the “Notes” field we want to add a Date/Time
field in the white space.
In the Developer Studio panel properties, when I try to increase the panel
width – the size is grayed out (not editable).
I believe this is on the Activities Panel (OOB). When I drag the fields out of
the panel, they do not move.
We are unable to add the Date/Time field – and I do not understand why since
there is a lot of white space.
We reviewed BMC’s technical guides, videos, however we do not seem to be able
to modify the panels.
I must be missing an important step here.
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