Claire,

That's what we were thinking but I had to ask. Our dept really doesn't have as 
sales exec that was over this so I'll have to figure that out. Aigh!!!! Thanks!

Thanks,
Ron Young

"Do not count the days; make your days count." (Muhammad Ali)

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Wednesday, December 11, 2013 3:33 PM
To: arslist@ARSLIST.ORG
Subject: Re: license ?

**
The best answer to this question would be to contact your sales executive.  The 
cost varies from customer to customer.  What I pay may not be what you pay etc.

There are also different discount levels based on the number of licenses you 
purchase.



From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Young, Ronald P.
Sent: Wednesday, December 11, 2013 3:10 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: license ?

**
Thanks LJ...you know after I wrote the question I went in and searched and 
searched and found it before seeing your email but that is exactly where I got 
the info. Thanks for your reply though!

Next question:
We have 7.6 at my location for use and then another dept in GA uses the web 
version Mid Tier 7.6.  Long, long story short...we at my dept are looking at 
getting the server that another group has for better access and support but 
it's kind of up in the air at this time. Then we are looking at purchasing 
licenses for Remedy ourselves...for AR System. Would anyone know about how much 
the licenses range and then how much maintenance/support is per year. This may 
be a broad question but I had to throw it out there.

Thanks,
Ron Young

"Do not count the days; make your days count." (Muhammad Ali)

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Wednesday, December 11, 2013 12:29 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: license ?

**
Ron,
Go into the Server information form, on the License Tab it'll give you how many 
Fixed/Floating licenses you have.  Also in the Administration Console, instead 
of going under System/Server Information, go to Application/Users / Groups / 
Roles/License Review.  Leave the 'Users Category' as 'Server - Current Users', 
and on the right you can select Fixed/Floating as necessary and see the counts.

On Wed, Dec 11, 2013 at 11:19 AM, Ron Young 
<rpyo...@southernco.com<mailto:rpyo...@southernco.com>> wrote:
I got several things going on in our work place. I'll ask in small steps and 
wait for an answer before moving to the next.

Remedy Client 7.6

How do I find out how many licenses there is on our Remedy...floating and fixed 
and is there a way I can see what it being used ata certain time? Thanks for 
any help!

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