Hi, The directory to which Developer Studio is installed requires full Read/Write options to be able to start correctly. You may need to take ownership over as the local user for the directory and sub-directories.
_____ Kind Regards, Carl Wilson From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of JD Hood Sent: 14 December 2013 15:56 To: arslist@ARSLIST.ORG Subject: Re: Error with Developer Studio after install on Windows 7 64 bit ** Are you sure you are installing as a full, unimpeded, no-cute-GP-stuff, local-admin user with full read-write-execute permissions *everywhere* on the computer? After the install, check the devstudio.ini file in Dev-Studio's install path (typically: C:\Program Files\BMC Software\ARSystem\DeveloperStudio) and ensure its pointing to the correct java and that the java files actually exist at the path listed (64-bit java should be fine). Also, set the memory in the devstudio.ini file on the low side (-Xms256m and -Xmx512m) to troubleshoot. You can bump it up later. Here's the contents of my devstudio.ini file: -vm C:\Program Files\Java\jre7\bin\javaw.exe -vmargs -Xms1024m -Xmx2048m If it still won't work after all that, as a last ditch effort before contacting BMC support, I would re-download the java installer (from Oracle) and the BMC installer to make sure I've got known-good installers. You should not need to uninstall anything and it should over-write itself with each install attempt. Otherwise, it's probably time to get BMC support involved... Thanks, JDHood On Sat, Dec 14, 2013 at 7:53 AM, Garrison, Sean (Norcross) <sean.garri...@fiserv.com> wrote: ** Yes . I have tried this so far: 1. Remove/reinstall 2. Remove all jres and install java 7 32 bit runtime and reinstall. 3. Reinstall to different directory. No luck. In all cases the developer tool launches with no login prompt and I get the below error when I look at the logs. Sean From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Cecil, Ken Sent: Friday, December 13, 2013 11:40 AM To: arslist@ARSLIST.ORG Subject: Re: Error with Developer Studio after install on Windows 7 64 bit ** Have you tried installing dev studio in a different directory from the default. Also maybe move/delete your workspace and start fresh. Ken. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, December 13, 2013 9:37 AM To: arslist@ARSLIST.ORG Subject: Re: Error with Developer Studio after install on Windows 7 64 bit ** Sean, in 7.5, I don't believe that you 'point' the Dev Studio to a particular Java. The best way I have found is to ensure that the 32 Bit Java is in your path before the 64 Bit. On Fri, Dec 13, 2013 at 7:22 AM, Garrison, Sean (Norcross) <sean.garri...@fiserv.com> wrote: ** I pointed it to the 32 bit I have installed (I also have the 64 bit installed in a different directory. It is also a different version). The 32 bit version I am using is this: Java verison 1.6.0_45 Thanks, Sean From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, December 13, 2013 9:05 AM To: arslist@ARSLIST.ORG Subject: Re: Error with Developer Studio after install on Windows 7 64 bit ** Are you running 32 or 64 bit Java....with 7.5 I would certainly recommend the 32 Bit Java On Fri, Dec 13, 2013 at 6:58 AM, Garrison, Sean (Norcross) <sean.garri...@fiserv.com> wrote: ** I'm installing developer studio 7.5 patch 8. Our company has upgraded all of our desktops to windows 7 and I am having issues with developer studio on Windows 7 64 bit. After I launch it the login screen doesn't show and plugins do not seem to load. I found this log file in my workspace. I took a snippet of the errors and have opened a ticket w/ BMC. Just hoping maybe someone has run into this issue before: java.version=1.6.0_45 java.vendor=Sun Microsystems Inc. BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US Command-line arguments: -os win32 -ws win32 -arch x86 !ENTRY org.eclipse.osgi 4 0 2013-12-13 08:49:02.387 !MESSAGE An error occurred while automatically activating bundle com.bmc.arsys.studio.api (6). !STACK 0 org.osgi.framework.BundleException: The activator com.bmc.arsys.studio.api.Activator for bundle com.bmc.arsys.studio.api is invalid at org.eclipse.osgi.framework.internal.core.AbstractBundle.loadBundleActivator( AbstractBundle.java:146) at org.eclipse.osgi.framework.internal.core.BundleContextImpl.start(BundleConte xtImpl.java:980) at org.eclipse.osgi.framework.internal.core.BundleHost.startWorker(BundleHost.j ava:346) at org.eclipse.osgi.framework.internal.core.AbstractBundle.start(AbstractBundle .java:265) at org.eclipse.osgi.framework.util.SecureAction.start(SecureAction.java:400) . . . . at java.lang.reflect.Method.invoke(Method.java:597) at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:549) at org.eclipse.equinox.launcher.Main.basicRun(Main.java:504) at org.eclipse.equinox.launcher.Main.run(Main.java:1236) Caused by: java.lang.UnsatisfiedLinkError: C:\Program Files (x86)\BMC Software\DeveloperStudio\DeveloperStudio\plugins\com.bmc.arsys.studio.api_7. 5.0\os\win32\x86\arutl75.dll: Can't find dependent libraries Anyone seen this before and have any suggestions? 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