Good Day all Firstly, thanks for any assistance that you guys can offer with regards to this error I am getting with Atrium SSO and Kerberos authentication.
I have setup Atrium SSO 8.1 with ITSM 8.1 and SRM 8.1. After a successful installation, I configured the SSO application to use remedy for authentication which worked perfectly. I then removed those settings and setup Kerberos authentication along with the AD keytab file and all the other settings as per the documentation. However, when I am testing, I can see the URL being re-directed to the SSO Authentication server and then opening SRM however we get this error message below. If we click on OK then it tires again and finally opens SRM but with no user authenticated. The "Welcome" message has no name with it. Has anyone experienced this before? What is the best route forward in resolving this problem? Thanks again Brad _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
