BMC Remedy Action Request System - BMC Remedy User Version 7.6.04 SP3 and BMC Remedy Developer Studio Version: 8.1.00 is all I have.
Thanks, Ron Young "Do not count the days; make your days count." (Muhammad Ali) From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice Sent: Monday, December 23, 2013 3:02 PM To: arslist@ARSLIST.ORG Subject: Re: Form ? ** You listed Dev 8 and User 7.6.04, please confirm what version of ARS and ITSM you have. It is possible that you do not have an Overlay capable form. -----Original Message----- From: Ron Young <rpyo...@southernco.com<mailto:rpyo...@southernco.com>> To: arslist <arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>> Sent: Mon, Dec 23, 2013 3:59 pm Subject: Form ? Dev 8/User 7.6 I am in Best Practice Mode looking at a form. Marked Overlay. This was an OOB Form that numerous people have edited...which I hate. Anyway, now I can not "Convert to Custom" (which I wouldn't want to do anyway, right...with an OOB Form?). I can't "Convert to Base" nor can I "Create Overlay". These features are all greyed out. Why would this happen? Do I need to delete the overlay and leave it back at the Original form in Base Mode and then go back in, in Best Practice Mode and create the Overlay and make the editions. I looked at several of my overlaid forms and this is true with them all...is this normal with overlaid? I may just be scatter brained due to the holidays coming up and just not thinking Remedy if you get my point but I had to ask. Ron _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<https://urldefense.proofpoint.com/v1/url?u=http://www.arslist.org&k=k4uTPtKceKyJbrKTKO%2FDpA%3D%3D%0A&r=acCMp2P5cctjq7hCkmdL%2Bd8SmbryZFsEdaDSOrjVCWM%3D%0A&m=F6Hmyxl7nP6FQCcFnBSu%2Fq4Rmt0xqNtPUHoBXDLcfxE%3D%0A&s=1b3172cbb9f0c5653db2bba235b4048c82ac8ffac0400e53ec907c41403aec41> "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
