Sweety: Analytics is built using BO. The difference is that BMC created an ITSM universe for Analytics that includes pretty much every module in ITSM (except Knowledge, though I think that might have been included in the version of Analytics associated with ITSM 8.x), so you can start building some pretty powerful ITSM reports OOB. It also includes some pre-built reports, though personally, I haven't found those to be all that useful, except maybe to just get a feel for what reports can look like.
If you started with just BO, you'd have to create your ITSM universe from scratch before you could start building any reports for ITSM. The universe includes fields, filters, and some reporting variables that make setting up a query really easy. For instance, most common date fields in Analytics (such as Last Resolved Date in IM) have universe variables for the year of that date, the month number, the month name, the date without the year, the day of week, the type of day (weekday, weekend, holiday), the quarter (calendar quarter only, fiscal quarters are a customization), the month of quarter, etc., as well as some others. Additionally, there are some built-in reporting variables for the other side of the query (last 30 days, month number of previous month, year of previous month, previous month, previous year, current year, current month number, etc. that give you a lot of power in building queries. With just BO but not Analytics, you'd have to build all of that by hand. Hope this helps and good luck! Natalie Stroud SAIC @ Sandia National Laboratories ARS-ITSM Reporting Specialist Albuquerque, NM USA [email protected]<mailto:[email protected]> ITSM 7.6.04 SP2 - Windows 2003 - SQL Server 2008 From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of patrick zandi Sent: Tuesday, January 07, 2014 12:57 PM To: [email protected] Subject: [EXTERNAL] Re: BO and Analytics ** I believe they do the same things, however it is who is using the application that makes the diff... ANA is basically analytical reporting -- it can email and post to sharepoint reports.. as well. (nice feature).. ARS 8.1 can also do the Adhoc, and Bert reports by time as well.. CR is for reporting with pretty formats.. etc Like ANA but does not email or sharepoint them. Also CR can be used on the web for web based reporting as well. There are alot of minor differences, but with CR developer you can also just create an RPT and plop it into the report form and anyone can use it with the usertool.. Crystal reports viewer application (desktop app) can use it too... just depends who and for what are you using it. IMHO On Tue, Jan 7, 2014 at 2:51 PM, patrick zandi <[email protected]<mailto:[email protected]>> wrote: https://communities.bmc.com/thread/30501 might be where you want to go. On Tue, Jan 7, 2014 at 2:47 PM, Sweety <[email protected]<mailto:[email protected]>> wrote: Hi Experts, I heard that BO can be used for reporting then why do we need BMC Analytics ? How Analytics is different than BO ? How they are related to each other ? What is the role of BO in BMC Analytics ? _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> "Where the Answers Are, and have been for 20 years" -- Patrick Zandi -- Patrick Zandi _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
