If you want to automate ANY data operation on Remedy data, consider Meta-Update. No programming, no workflow, no API knowledge needed.
In this case, you could query for said articles or process a file of said articles and you'll need only assign the new status. Total about a 6 line ASCII file and about 5 minutes effort after an hour and a half training free with our trial "Live Install". Please contact me off-line for more information or visit our web site: www.softwaretoolhouse.com Happy New Year to all on the list J Ben Chernys Senior Software Architect logoSthInc-sm Canada / Deutschland Mobile: +49 171 380 2329 GMT + 1 + [ DST ] Email: <mailto:Ben.Chernys_AT_softwaretoolhouse.com> Ben.Chernys_AT_softwaretoolhouse.com Web: <http://www.softwaretoolhouse.com/> www.softwaretoolhouse.com We are a BMC Technology Alliance Partner Check out Software Tool House's free Diary Editor and out Freebies Section for a ITSM 7.6.04 and 8.0.0 Fields spreadsheet. Meta-Update, our premium ARS Data tool, lets you automate your imports, migrations, in no time at all, without programming, without staging forms, without merge workflow. <http://www.softwaretoolhouse.com/> http://www.softwaretoolhouse.com/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Emad Mohammed Sent: January-08-14 16:28 To: arslist@ARSLIST.ORG Subject: RKM mass article retirement We are looking into a way to retire a big number of documents at the same time. Remedy doesn't have OOB way to retire more than 1 article at a time. Anyone has experience with a similar activity? Thank you _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
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