I need to run a report for all open tickets for the past 24 hours. This will include SRM requests, incidents, changes, work orders, and problem tickets. Is there a backend form that I could report off of or should I create a join for reporting for all of them? Trying not to do multiple reports if I can help from it. Thanks in advance for your suggestions!
~~~~~~~~~~~~~~~ Terri Lockwood ARS 7.6.03 ITSM 7.6.03 Midtier 7.6.04 Windows 2008 MS SQL 2008 R2 SP2 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
