Thanks everyone for your advice. Since we'll only need be concerned with a couple of views that won't change often creating a custom view is the approach we'll use.
Mark From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Shelston, Patrick Sent: Thursday, January 23, 2014 12:46 PM To: arslist@ARSLIST.ORG Subject: Re: Namesake Views ** This is what we do. We just re-create the AR view into a custom view and manage it manually from that point forward. For example, HPD_HELP_DESK would have a "stable" version called REPORTING__HPD_HELP_DESK (just be careful you don't exceed the maximum length of view names in your DB). It's very easy to setup if you just copy/paste the view SQL and rename the name in the statement. I had wanted to investigate triggers to regrant on CREATE VIEW statements, but never got around to it. -Patrick From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Wednesday, January 22, 2014 2:55 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Namesake Views ** Mark, The way we combated this particular issue was to actually create a new db view, one that is defined specifically for your purposes, and is not re-created after every form change. On Wed, Jan 22, 2014 at 12:38 PM, Brittain, Mark <mbritt...@navisite.com<mailto:mbritt...@navisite.com>> wrote: ** HI All, The move from 6.3 (custom) to 7.6 & ITSM always seems to have more surprises than I care to sustain. Anyway, I have a monitoring tool that queries the hpd_help_desk view. The monitoring tool is granted permission to the view using the command "grant select on aradmin.hpd_help_desk to monitoringtool; Before today I did not know about these namesake views. Last night I added a field to the HPD:HelpD Desk and this query broke. Apparently there is a script that runs, deletes rather than updates the view and builds a new view. The result is any grants assigned to the view are wiped out. After that monitoring tool could not query the view and the DatabaseError: ORA-00942: table or view does not exist was being returned. One solution would be to grant the permission the monitoring tool anytime the view is rebuilt. Not my favorite approach. Has anyone run into this and come up with a better solution? ARS 7.6.04 ITSM 7.6.04 Oracle 11 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation, Continual Service Improvement NaviSite, Inc. - A Time Warner Cable Company mbritt...@navisite.com<mailto:mbritt...@navisite.com> Office: 315.634.9337<tel:315.634.9337> Mobile: 315.882.5360<tel:315.882.5360> [cid:image001.gif@01CF183F.1E8E4400] ________________________________ This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
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