Good morning, Has anyone run into an issue with ARS 8.1 Patch 2 where it hangs when making certain changes in Developer Studio? If so, do you have a resolution? It's weird, because for example this morning I hid the Environment field on the Copy Change form in ITSM 8.1, and saved it with no issues. However, when I went in to make some customizations to the SRM Survey form, when I saved it Dev Studio ended up hanging and I was no longer able to get into the system via either the Mid Tier or the User Tool. This seems to be limited to whenever we make changes in dev studio, but if we go live with ITSM 8.1 this is going to be a problem as we find and fix all the little defects in the system. The only iffy thing is that we have Development Cache Mode turned on, and I'm thinking of testing it with that off to see if it works any better.
I plan to open a ticket with BMC but I don't have a lot of hope since they'll ask for log files and I can't find anything in either any of the BMC logs or the Windows logs that would give a clue to anything. Thanks, Shawn Pierson Remedy Developer | Energy Transfer Private and confidential as detailed here: http://www.energytransfer.com/mail_disclaimer.aspx . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
