Hi, Nate:

Thank you for pointing that out for everyone.  The original Star Tribune 
article never specifically mentions ITSM.  It says, "..an IT management 
software product".

Also, BMC has placed a statement on the home page of the bmc.com/support.  I 
read it, yesterday.  It should still be there today.

Thank you,
Michelle

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Nathan Aker
Sent: Thursday, January 30, 2014 5:22 PM
To: [email protected]
Subject: Re: Target Attack and BMC Software ITSM?

This article states it was a user from the Performance Assurance suite, not 
ITSM.

http://krebsonsecurity.com/2014/01/new-clues-in-the-target-breach/


Nathan Aker
IT Service Management


-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Ortega, Jesus A
Sent: Thursday, January 30, 2014 4:47 PM
To: [email protected]
Subject: Re: Target Attack and BMC Software ITSM?

I guess it's good that BMC is private now or else their stock price would have 
started tanking after this news. Good move, BMC.

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Jeff Lockemy
Sent: Thursday, January 30, 2014 7:23 AM
To: [email protected]
Subject: OT: Target Attack and BMC Software ITSM?

This news article hit today...

http://www.startribune.com/business/242688511.html

It says that a default password in a BMC ITSM product may have contributed to 
the target attack.

Jeff


 
Jeff Lockemy
Lead Engineer, NAVY 311
Enterprise Service Management PMW-240
ITIL V3 Foundation Certified
QMX Support Services Inc.

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