Hello Dan, Please refer BMC 7.6.04 Integration document page 402,
About certificate databases: AR System uses the Mozilla C-LDAP libraries to support LDAP plug-ins and remote authentication. These libraries enable LDAP plug-ins to use NSS to establish Secure Sockets Layer (SSL) connections with LDAP servers. To do this,NSS requires the LDAP server's certification authority (CA) certificate to be in a certificate database (cert8.db file). .... To perform the procedures in this appendix, use the command-line certutil utility, which is included in the Mozilla NSS security tools set (see http://www.mozilla.org/projects/security/pki/nss/tools/). So I don't think you have any option from Windows or Remedy to create the cert db file. Thanks. Regards Munesh On Mon, Feb 10, 2014 at 3:05 PM, Daniel Pritchard < [email protected]> wrote: > We are running ARS 7.6.04 SP2 on a Windows 2008 Server. > > Our LDAP servers were changed to require SSL connections to LDAP > yesterday, without any warning. Our remedy servers will no longer let > users in. I need to enable SSL in LDAP but am having trouble finding out > how to create the certificate database. We are running on a Secure system > so I am unable to download any additional software to do this. > > Is there a way to create the cert7.db file using software from the windows > 2008 server or remedy? > > > Dan > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

