Hello Dan,

Please refer BMC 7.6.04 Integration document page 402,

About certificate databases:

AR System uses the Mozilla C-LDAP libraries to support LDAP plug-ins and
remote authentication. These libraries enable LDAP plug-ins to use NSS to
establish Secure Sockets Layer (SSL) connections with LDAP servers. To do
this,NSS requires the LDAP server's certification authority (CA)
certificate to be in a certificate database (cert8.db file).

....
To perform the procedures in this appendix, use the command-line certutil
utility, which is included in the Mozilla NSS security tools set (see
http://www.mozilla.org/projects/security/pki/nss/tools/).

So I don't think you have any option from Windows or Remedy to create the
cert db file.

Thanks.

Regards
Munesh


On Mon, Feb 10, 2014 at 3:05 PM, Daniel Pritchard <
[email protected]> wrote:

> We are running ARS 7.6.04 SP2 on a Windows 2008 Server.
>
> Our LDAP servers were changed to require SSL connections to LDAP
> yesterday, without any warning.  Our remedy servers will no longer let
> users in.  I need to enable SSL in LDAP but am having trouble finding out
> how to create the certificate database.  We are running on a Secure system
> so I am unable to download any additional software to do this.
>
> Is there a way to create the cert7.db file using software from the windows
> 2008 server or remedy?
>
>
> Dan
>
>
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