Xtraction is also a viable reporting and Dashboard product. Fast with lots of features. Built in integration with Remedy. Stuart Schon Service Desk Systems - Manager
Fujitsu Australia Limited From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of patrick zandi Sent: Wednesday, 12 February 2014 6:55 AM To: [email protected] Subject: Re: [EXTERNAL] reporting methods for ARS 8.1 ** Thank you bruce.. On Tue, Feb 11, 2014 at 10:54 AM, Bruce - Gmail <[email protected]> wrote: ** I thought the BO xi 3.1 r2 sp5.3 should allow java 1.7 to be used? Sent from my iPhone On Feb 11, 2014, at 7:39 AM, patrick zandi <[email protected]> wrote: ** There are 4 strategies for reporting : CR, BOA, Birt, Adhoc that I know of - an yes I could create my own with a UT Custom. Of those it appears most are old and or have security issues - old java:: business objects xi 3.1 crystal reports 2011 -- Requires 2008 Max 32 bit only, and is old and some newer JAVA versions do not run with it (which makes it insecure) and at some places they will not allow it to run - due to security risk (it is really old) Analytics: while the 7.6.04 version and 8.0 version can be installed you can only us certain versions of JAVA and some of those are EOL -- or you pay for extended support. you cannot run dynamic reports either, from the mid-tier it is a on demand version (login to web client or login to server and use thick client). You can email and post to sharepoint on a timed basis. Birt is using version 2.5 (but newer versions 4.5? I think is out) but BMC is only compatible with 2.5 Adhoc: yup just a bunch of data points. BMC : appears weak for either integration or continued reporting with models that are forward looking and security conscience. CR 2013 is out but cannot use it. Am I incorrect in some of these observations? Could someone tell me that CR 3.1 is passing their NESSUS scans and JAVA can be 1.7.X or 1.8.X ? How about CR 2013 server -- is there any future that BMC will allow reporting from this? How are people handling the WEB and press a button to get reports? Birt? Just asking... On Mon, Feb 10, 2014 at 5:34 PM, Stroud, Natalie K <[email protected]> wrote: ** I am unclear what question you are asking, Patrick. Are you asking which reporting methods compatible with 8.1 are the most secure/security compliant? Thanks, Natalie Stroud SAIC @ Sandia National Laboratories ARS-ITSM Reporting Specialist Albuquerque, NM USA [email protected] ITSM 7.6.04 SP2 - Windows 2003 - SQL Server 2008 From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of patrick zandi Sent: Monday, February 10, 2014 1:47 PM To: [email protected] Subject: [EXTERNAL] reporting methods for ARS 8.1 ** CR 2008 server (old and most likely not security compliant) -- is there anything newer that is compatible? Analytics (that cannot do reports from the web like CR just email/sharepoint - and login) and is close to not being security compliant (JAVA VERSIONS). BIRT (older version 2.5 -- but not the latest ) Again security problems? Adhoc (yuk) Anyone got any good answers? -- Patrick Zandi _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ -- Patrick Zandi _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ -- Patrick Zandi _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
