This should be old news. The bad one was pulled and the new one is coming our today I think.
Sent from my iPhone > On Feb 14, 2014, at 5:21 PM, "Grooms, Frederick W" > <[email protected]> wrote: > > Are you talking about the ITSM application 8.1.01 or the base ARS 8.1.01 > corrupting overlays? > > Fred > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Ortega, Jesus A > Sent: Friday, February 14, 2014 4:11 PM > To: [email protected] > Subject: Re: 8.1 upgrade > > ** > We just spoke to our support organization and they told us "Do Not install AR > System 8.1.01" if you downloaded it before today. They said that it will > corrupt your overlays. We were just about to do it and luckily we did not. > BMC apparently is pulling it off the EDP site and replacing it with a new > one. > In other news, BMC's 8.1 ITSM Asset Management interim solution that leaves > your BMC_BaseElement intact and is supposed to synch up AST:Attributes with > BMC.CORE:BMC_BaseElement, does not work. The workflow that is supposed to > keep BaseElement and AST:attributes in synch with the Interim solution, does > not exist. After talking with BMC Engineering, they discovered that the > synchronization workflow was present in 8.0 was not brought over in 8.1. They > are working on a hot fix for it because my organization is not the only one > that got bitten by this. When we heard that that there was an interim > solution so that we didn't have to rewrite reports, AIE jobs, Reconciliation > jobs, and possible lose ADDM functionality, we were very relieved. Then we > found out that you could not update a CI because there is workflow that > updates your entry with what is in BaseElement, which never gets updated from > AST:ComputerSystem. Hopefully they will fix this very soon. Speaking to the > support org, I heard that many of their customers are unhappy with the > changes that BMC made to their Asset Management structure and were postponing > upgrading because they had to rework so much to accommodate the changes to > BMC_BaseElement. The ones that tried the interim solution, like me, ended up > finding several issues with it. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Pierson, Shawn > Sent: Monday, November 04, 2013 12:36 PM > To: [email protected] > Subject: Re: 8.1 upgrade > > ** > Who needs documentation when you have wikis that can be updated behind the > scenes by conflicting groups of BMC staff with no communications to the > customers? > > Thanks, > > Shawn Pierson > Remedy Developer | Energy Transfer > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Roger Justice > Sent: Monday, November 04, 2013 12:19 PM > To: [email protected] > Subject: Re: 8.1 upgrade > > ** > It requires more digging on our part unless BMC produces a new compatibility > matrix that includes the SP that have new functionality. > > -----Original Message----- > From: Rick Cook > To: arslist <[email protected]> > Sent: Mon, Nov 4, 2013 1:15 pm > Subject: Re: 8.1 upgrade > ** > We thought that when we saw that statement, too, Roger. After digging into > it, 7.6.04 P5 contains the same upgrades in parallel with 8.1 P1. So we can > upgrade from 7.6.04 P5 to 8.1 P1. > Rick > > -----Original Message----- > On Nov 4, 2013 10:10 AM, "Roger Justice" wrote: > ** > There has also been a statement concerning 7.6.04 SP5 having functionality > not presently in 8.1 that limits the ability to go from 7.6.04 SP5 to 8.1. > More monkey wrenches are being added to dictate what versions are upgradable > and when. > > -----Original Message----- > From: LJ LongWing > To: arslist <[email protected]> > Sent: Mon, Nov 4, 2013 12:37 pm > Subject: Re: 8.1 upgrade > ** > Saji, > 'All Patches' is a REALLY vague thing at this moment...are they talking about > all Server Patches, Application Patches....and one question that I find > questionable about that statement....I went from 7.5 directly to 8.1...so I'm > not entirely sure how ANY patch in the 7.6 area affects it..... > > on the other hand, I'm sure that they need a 'starting point' for the > application upgrade...so, that may be the 'need', that they utilized the > latest service pack as the upgrade path...but then you need to ask the > question, what was the latest at the time the 8.1 installer was > released...was it SP4, or SP5? > > -----Original Message----- > On Mon, Nov 4, 2013 at 10:29 AM, Saji Philip wrote: > ** > I was at the RUG last month and in one of the upgrade sessions I recall a > presenter mention that all patches needed be installed before the upgrade. > We are on 7.6.04 sp2. Is it best practice to go ahead and install the > patches to sp5 (I believe) before the upgrade? Or just upgrade? > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
