Marika No reason why it should not work. As long as you specify the correct tag and or set the locale you should be able to send an email out with whatever template you want. Although you might have to check that the special characters get displayed properly.
Thanks Shafqat Ayaz >________________________________ > From: Marika René <[email protected]> >To: [email protected] >Sent: Monday, February 17, 2014 4:41 PM >Subject: Emails in diffrent languages > > > >** >Hi > >We are running Remedy 7.6.04 without any language packs. We are a bit >reluctant to add the language packs now and are wondering if we can get away >with a easier solution. The issue is regarding the emails that are sent out. >Would it be possible to make a copy of the notification in the >SYS:Notification Message form, change the text and add a Local value >corresponding to the email notification language that the user has in People >form? Would that be sufficient in order to get the email (like resolution >email) in the language the user would prefer. Or would this not work without >the language packs (if so then why)? > >Best Regards / Mit freundlichen grüssen / Med Vänliga Hälsningar >Marika René >Product Specialist BMC Remedy >Box 803, 251 08 HELSINGBORG >Rönnowsgatan 8, 252 25 HELSINGBORG >SWEDEN >*Email: [email protected] >(Office : +46 - 42 - 26 49 43 >(Mobile : +46 - 766 - 19 00 70 > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

