That's been our experience as well.  If we don't flush the Mid Tier cache we 
have no issues, but if we do, there is still a subset of people that will get 
"caught exception" and HTTP 500 errors.  Fortunately, we're slowing down our 
need for 8.1 fixes so we should be doing less code changes to ITSM 8.1 going 
forward.  Hopefully before our next big custom activity BMC gets the Mid Tier 
completely fixed.

Thanks,

Shawn Pierson 
Remedy Developer | Energy Transfer


-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Frank Caruso
Sent: Friday, February 21, 2014 12:58 PM
To: [email protected]
Subject: Re: Caught Exception issue...

We installed hotfix 8.1.00 201402031033 Hotfix (sp2) on our 8.1 sp2 Weblogic 
build the other night to help fix some of the NULL pointer and caught exception 
errors. At this time it appears the hot fix may have corrected "some" of these 
issues as the number of users reporting the issue has dropped off.

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