Hi, The Sample Data for ITSM Data Loads has a spreadsheet for "Product_Catalog" that includes both Hardware and Software samples e.g.
CI Type* Product Categorization Tier 1* Product Categorization Tier 2* Product Categorization Tier 3* Product Name Manufacturer Computer System Hardware Processing Unit Laptop VGN-TZ370N Sony Computer System Hardware Processing Unit Laptop Mainframe Hardware Processing Unit Mainframe Computer System Hardware Processing Unit Other Type of Processing Unit A/V System OEM Computer System Hardware Processing Unit Other Type of Processing Unit Computer System Hardware Processing Unit Server AIX LPAR IBM Computer System Hardware Processing Unit Server HP9000 Hewlitt Packard Equipment Network Infrastructure Satellite Computer System Network Infrastructure VPN Concentrator Computer System Network Infrastructure Wireless Access Point Hardware System Component Network Modem Analog Telephone Modem Hardware System Component Network Modem Base Band Modem Hardware System Component Network Modem DSL Modem Hardware System Component Network Modem Fiber Optic Modem Hardware System Component Network Modem IDSN Modem Hardware System Component Network Modem Other Type of Modem Computer System Network Router Access Router 1721 Cisco Computer System Network Router Access Router 2801 Cisco Computer System Network Router Access Router 2821 Cisco Would this work? _____ Kind Regards, Carl Wilson http://www.missingpiecessoftware.com/ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of [email protected] Sent: 24 February 2014 16:15 To: [email protected] Subject: Re: A simple question on Hardware Product Catalogs ** Thanks for responding Lisa. Yes, I am aware of the document you mentioned, but the key difference between this and what I am looking for is the "Product Name", "Model/Version", and Manufacturer attributes. Like I said below, the BMC Atrium Product Catalog has this for software, but not hardware. Anyone else? Terry on Feb 24, 2014, Kemes, Lisa A DLA CTR INFORMATION OPERATIONS <[email protected]> wrote: This pdf has always been helpful in guiding me to the correct CI to CMDB Classes... https://communities.bmc.com/docs/DOC-14530 Lisa -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Terry Bootsma Sent: Friday, February 21, 2014 3:31 PM To: [email protected] Subject: A simple question on Hardware Product Catalogs ** Hello everyone: I have a relatively simple question which I am hoping to get answered. If I have an environment that does not include ADDM (at this time) and I want to have a pretty standardized list of hardware product catalog entries (ie. Routers, Servers, Manufacturer, with CTI, Product Name, Model/Version, Manufacturer) into my product catalog, where can I get such a list? As an example, this list would include the standard list of computer systems (Dell, HP, IBM, etc.) as well as network devices (Routers, switches, etc.), storage devices (NAS, etc) . From what I have experienced, the list that is included with the BMC Atrium Product Catalog Data is for software products only. The intention here is to properly categorize hardware equipment manually (Phase 1) so that when going to ADDM, it won't be entirely throw away (especially at the Product Name, Model/Version and Manufacturer level). Please advise. Terry _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
