List, I am in the process of going from 7.1 to 8.1. But in my case going from: Windows 2003 to windows 2008 SQL Server 2005 to 2012 and 64 bit. My high level plan is to install 8.1 on the windows 2008 server and then apply all my changes ( not major changes) and use migrator to bring over all the data. Or should I upgrading to 7.6.04 or 8.1 in my old windows 2003 system then migrate everything into the newly installed 8.1 windows 2008 system? Thanks for your suggestions? Teresa
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sandeep Pandey Sent: Sunday, March 02, 2014 4:29 AM To: arslist@ARSLIST.ORG Subject: Re: upgrade 7.1 to 8.1 with ITSM ** Thanks Carl and Kiran for providing information. Really helpful l information. So we can go directly to ARS 8.1 upgrade from 7.1 but at the same time we have to work on creation/fixing of overlays for th e existing customization before upgrading other applications. Thanks, Sandeep Pandey On Sun, Mar 2, 2014 at 3:00 PM, Carl Wilson <carlbwil...@gmail.com<mailto:carlbwil...@gmail.com>> wrote: ** Hi, There is some very good information available here: https://communities.bmc.com/community/bmcdn/bmc_it_service_support/blog/2013/08/12/itsm-upgrade https://communities.bmc.com/community/bmcdn/bmc_it_service_support/blog/2013/08/07/upgrading-to-bmc-remedy-81-things-that-you-really-need-to-know https://docs.bmc.com/docs/display/public/itsm81/Understanding+how+upgrading+without+overlays+works ________________________________ Kind Regards, Carl Wilson http://www.missingpiecessoftware.com/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Sandeep Pandey Sent: 02 March 2014 06:45 To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: upgrade 7.1 to 8.1 with ITSM ** Dear All, We are planning to start upgrade from 7.1 to 8.1 latest version of ARS and ITSM. I was going through documents but came to one doubt. We have few customization over Help Desk and CMDB in 7.1, so we have to have choose the upgrade stage called upgrade arsystem server without overlay present. So can we directly jump from 7.1 to 8.1 installer for upgrade in without overlays present scenario or we have to first upgrade in 7.6.04 and then only we can go for 8.1? Thanks & Regards, Sandeep Pandey _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
