Thank you all! Tauf, that looks like the way to go for me.... On Thu, Mar 6, 2014 at 1:00 PM, Tauf Chowdhury <taufc...@gmail.com> wrote:
> Just be sure to capture the workflow for any set fields operations that > aren't obvious > > Sent from my iPhone > > > On Mar 6, 2014, at 9:57 AM, "Roney Samuel Varghese." <ronzr...@gmail.com> > wrote: > > > > You can skillfully 😉 add the permissions using the CTM:People > Permission group form. It might need some effort on your part to figure it > out but it's not too difficult. > > > > Regards, > > Roney Samuel Varghese > > > > Sent from my iPhone > > > >> On Mar 6, 2014, at 10:37 AM, "Warren R. Baltimore II" < > warrenbaltim...@gmail.com> wrote: > >> > >> ** > >> I've got a problem that I'm afraid could have been avoided with better > planning on my part..... > >> > >> ARS 7.6.04 Patch 5 > >> ITSM 7.6.04 > >> > >> We have about 8000 Users that were loaded into our CTM:People form > before we knew what groups they would be members of as well as the > permissions they would need. > >> > >> Of the 8000, only about 300 are actual support people. > >> > >> I had originally thought that I could just create the templates and > associate an individual via the templates. What I didn't know (I've been > using ITSM 5.5 for the last 5 years, so this is all very new to me), is > that if I did that, it would overwrite all of the individuals information > (phone, address, etc.). > >> > >> I've tried identifying something to help me in the manual, but I'm > afraid I just haven't been able to spend as much time as I need.... > >> > >> Is there something I'm missing here? Is there a way to go back and > associate everyone with all of the Access/Permission groups and Support > Groups/Functional Roles that doesn't require to me go to each individual > and add it manually? > >> > >> Ideas are greatly appreciated! > >> > >> Thanks in advance! > >> > >> -- > >> Warren R. Baltimore II > >> Remedy Developer > >> 410-533-5367 > >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > "Where the Answers Are, and have been for 20 years" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > -- Warren R. Baltimore II Remedy Developer 410-533-5367 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
