Multi-tenancy isn’t really designed in such a way that it could be used for this because we had to basically give everyone “Unrestricted Access”. Unfortunately, multi-tenancy is pretty useless if you’re using SRM unless you’re a big fan of creating duplicates of every single thing that is shared between different companies (I have no idea why BMC doesn’t allow you to use “- Global -“ in SRM.)
Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: patchsk [mailto:vamsi...@gmail.com] Sent: Friday, March 07, 2014 11:57 PM To: arsl...@googlegroups.com Cc: arslist@ARSLIST.ORG; arslist@ARSLIST.ORG; Pierson, Shawn Subject: Re: Row-Level Security on HPD:Help Desk Multitenancy is for security in a shared environment between different companies or different business units with in the same company. You might want to check if you can use this feature if your ITSM env is multitenant enabled? Private and confidential as detailed here: http://www.energytransfer.com/mail_disclaimer.aspx . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
