Folks - Yet another nooby question. In Serice Desk, the application that is part of ITSM and is accessed via the Requestor Console, the default setting allows the user to view their own incidents etc. Is there a way to allow them to see all Incidents associated with their Site, Company, Company Group....?
Thanks, Tom _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
