Can you browse the Remedy group using ldap.exe?
This should be pretty straight forward. Once you get the search path using any standard ldap browser and are able to browse the Remedy group, copy that search path to create your LDAP Vendor table. Joe _____ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Karthick S Sent: Tuesday, March 18, 2014 12:01 AM To: [email protected] Subject: LDAP integration - ARDBC Configuration ** Hi All, I have successfully implemented AREA and it works fine. Requirement: Now I am planning to use ARDBC for retrieving AD information for the employee(s) into Remedy application. Our client requirement is 'Whenever an employee(s) is added to Remedy group in active directory remedy profile need to created automatically', for automatic profile creation I can write using workflows. Issue: The issue here is I am unable to see the employee is listed in the group when I tried connecting to ARDBC 'ARSYS.ARDBC.LDAP' and I am unable to see the syntax like 'ldap://orangina/o=remedy.com??sub?(objectclass=inetorgperson)'. Please find the attached screen shot. I have tried using the ldap.exe utility to find the dn and verified the group it show 'No Children', but When I verified the group in Outlook users were present in that group, Is there any other way to implement this, please help me on this. Regards, Karthick S _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

