The menu bar died with the User Tool. It was never an option in the web UI. Dev Studio supports it because there is still a shipping version of AR System that includes the User Tool (and probably backward comparability for a little while).
Here is a white paper on behavioral differences between WUT and browser clients (it is older so a few things may have changed like copy to new is now supported in 7.6.04 SP5 and 8.1 SP1): https://docs.bmc.com/docs/download/attachments/165478929/ARS_DifferencesBetweenBMCRemedyUserandBrowserClients_7604.pdf ? Pg 22. BMC Remedy User A menu bar is available in BMC Remedy User. Browser A menu bar is not available in browsers. As for an alternate hot key feature in Mid Tier I am not aware of an out of the box one. You probably can dive into some custom JavaScript to detect a hot key combination and then call a guide. Here is some info on adding functionality using JavaScript. Enhancing MT user experience with JavaScript; Part 1<https://communities.bmc.com/docs/DOC-21816> Enhancing MT user experience with JavaScript; Part 2<https://communities.bmc.com/docs/DOC-21818> Jason On Wed, Mar 19, 2014 at 9:30 AM, Charlie Lotridge <[email protected]>wrote: > ** > Hi, > > Can anyone tell me if the Menu Bar functionality has been deprecated in > the mid-tier? > > The Dev Studio allows me to specify menu bar menus and items just like the > Admin tool used to, but I don't see these anywhere when I open the form in > the browser. The documentation > <https://docs.bmc.com/docs/display/public/ars81/Using+buttons+and+menu+bar+items+to+execute+active+links>has > corresponding descriptions about how to create menu bar menus and hook up > workflow, but does not seem to describe where in the UI these will appear. > > Am I missing something obvious? > > I'm actually most interested in creating menu bar items in that you can > (supposedly) introduce a "hot key" so that <Alt>-<the hot key> will trigger > the menu bar item and corresponding workflow. If the menu bar has been > deprecated, or this doesn't work (quite frankly I was never able to get > this completely working in the old User tool), is there another way I can > affect this? > > Thanks, > Charlie > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
