Lokesh,If you are using SRM on Default Console Preferences there is option
Broadcast Auto Popup with Value Never,On Console Open, On new Broadcast.
It will popup a dialog with Broadcast message.
On Incident Console if new unread broadcast is there it will show the number
near the broadcast Icon.
Also When creating Broadcast there is option to Notify (yes No).
Ravi Rai
Date: Fri, 21 Mar 2014 13:34:08 +0000
From: lokesh.jayara...@nttdata.com
Subject: Broadcasting Message 8.1
To: arslist@ARSLIST.ORG
**
Hi All,
If we creating a message for broadcasting in remedy, how the users already
logged in will notify about the broadcasting message.
Question from user:
whenever a message is broadcasted, a small number indicator should light up
where the “View broadcast” link is or it will even be displayed at the
broadcast icon – this is not happening.? Will this happen in remedy 8.1 ?
Regards,
Loki
| Associate Operation Manager, Cloud Infrastructure Services
| NTT DATA, Inc | m. +91-9566066338 |
lokesh.jayara...@nttdata.com | Learn more at
nttdata.com/americas
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