Hi All, Never had to do this before and can find anything in the documentation. I have a requirement to use a web service to get a list of Incidents. In the OTB HPD_IncidentInterface_WS Get Operation HelpDesk_QueryList_Service the input mapping is
Qualification startRecord maxList My question is about the syntax of the Qualification. If I do an Advanced Search in the client or browser it would look like this ('Create Date' >= "3/24/2014" AND 'Create Date' <= "3/25/2014") Is the syntax the same or do I need to put something around it like quotes or some character to encapsulate the query? Aldo if someone can point me to some documentation that would be awesome. ARS 7.6.04 ITSM 7.6.04 Thanks Mark Mark Brittain Sr. OSD Systems Engineer ITILv3 Foundation, Continual Service Improvement NaviSite, Inc. - A Time Warner Cable Company mbritt...@navisite.com<mailto:mbritt...@navisite.com> Office: 315.634.9337 Mobile: 315.882.5360 [cid:image001.gif@01CF4816.765695A0] ________________________________ This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
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