Hi Chris, If you change request directly goes to implementation phase means You can try $TIMESTAMP$ + 3600 .
Thanks, Dinesh kumar. On Wed, Mar 26, 2014 at 6:12 PM, Danaceau, Chris <[email protected]>wrote: > ** > > No luck? Still converts to the literal Timestamp, just in double quotes. > > > > -- > > Thank You, > > > > Chris Danaceau > > FINRA > > 240-386-6728 (desk) > > 301-367-8949 (cell) > > Remedy FAQ<http://wiki.finra.org/confluence/display/TechOpsCtr/Remedy+FAQ> > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Joel Sender > *Sent:* Wednesday, March 26, 2014 12:51 AM > *To:* [email protected] > *Subject:* Re: Map TIMESTAMP keyword as default value for PDT Variable > > > > ** > > Try putting it in double-quotes: > > > > "$TIMESTAMP$" > > > > HTH, > > *Joel* > > Joel Sender [email protected] 310.829.5552 > > > > *From:* Action Request System discussion list(ARSList) [ > mailto:[email protected] <[email protected]>] *On Behalf Of *Danaceau, > Chris > *Sent:* Tuesday, March 25, 2014 11:22 AM > *To:* [email protected] > *Subject:* Map TIMESTAMP keyword as default value for PDT Variable > > > > ** > > Hi Listers, > > > > > > I'm trying to map the current $TIMESTAMP$ as the default value for a > variable that maps to the Scheduled Start Date on a Change Request ticket > created from a Service Request. If I use $TIMESTAMP$ it is converted > immediately to the current Timestamp. Obviously not what I want. I'm > trying to get it to convert at runtime. If I use $\TIMESTAMP$ the > application doesn't know what to do. I get the following from the process > Error dialog: > > > > 1441138: "", "The scheduled start time comes before the earliest start > time or the requested start time. Correct the data before proceeding."; > > > > The application apparently doesn't know what to do with that either. > Any ideas to effectively set the current $TIMESTAMP$ each time the PDT is > called? > > > > I'm on an OnDemand environment, SRM 7.6.04. > > > > > > -- > > Thank You, > > > > Chris Danaceau > > FINRA > > Remedy FAQ<http://wiki.finra.org/confluence/display/TechOpsCtr/Remedy+FAQ> > > > > > > Confidentiality Notice: This email, including attachments, may include > non-public, proprietary, confidential or legally privileged information. If > you are not an intended recipient or an authorized agent of an intended > recipient, you are hereby notified that any dissemination, distribution or > copying of the information contained in or transmitted with this e-mail is > unauthorized and strictly prohibited. If you have received this email in > error, please notify the sender by replying to this message and permanently > delete this e-mail, its attachments, and any copies of it immediately. You > should not retain, copy or use this e-mail or any attachment for any purpose, > nor disclose all or any part of the contents to any other person. Thank you > > > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > ------------------------------ > > <http://www.avast.com/> > > This email is free from viruses and malware because avast! > Antivirus<http://www.avast.com/>protection is active. > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > Confidentiality Notice: This email, including attachments, may include > non-public, proprietary, confidential or legally privileged information. If > you are not an intended recipient or an authorized agent of an intended > recipient, you are hereby notified that any dissemination, distribution or > copying of the information contained in or transmitted with this e-mail is > unauthorized and strictly prohibited. If you have received this email in > error, please notify the sender by replying to this message and permanently > delete this e-mail, its attachments, and any copies of it immediately. You > should not retain, copy or use this e-mail or any attachment for any purpose, > nor disclose all or any part of the contents to any other person. Thank you > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
