** Our company is staying fixed on 7.6.4, and does not plan to upgrade any time soon. Any idea when AIE is being retired? I can load the data through AIE, so is I assume there is a way in AIE to build logic so that if the CI is no longer in SCCM during the last scan, we can remove this CI's from the dataset in the CMDB. Is this a difficult task to do? The team has the Seamless Data Pump and are going to replace it. Through experience, the Remedy Developer ends up working with the Seamless Pump to some degree also for troubleshooting, log analysis, and resolving any technical issues. ** I would suggest using Atrium Integrator rather than AIE. You didn’t mention what version of ARS and ITSM you are on but since AIE is basically being retired you may want to go ahead and get familiar with AI. I haven’t tried it since 7.6.4 just came out, and it mostly worked then but I imagine it’ s completely functional now. For the record, we’re investigating the Seamless Data Pump (who I believe is owned by someone else now.) One of the main benefits to us is that it makes a separation of duties easier. If we used AI or AIE then not only do we (the Remedy team) have to maintain the software, but also the mappings, the normalization, etc. With this, we have sort of neutral ground and they provide basically normalization mapping spreadsheets so the users can do it themselves for their Product data so they can do license management. Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Koyb P. Liabt Sent: Tuesday, March 25, 2014 12:40 PM To: _arslist@ARSLIST.ORG_ (mailto:arslist@ARSLIST.ORG) Subject: Integration SCCM and CMDB ** Hi, I am trying to bring data from SCCM into the CMDB. Would it be better to use AIE, or a script, write a program to bring the computer system, software, processor, Network devices, etc...into the CMDB. I do not want to use any third party tools like the Seamless Connector, so I was curious if any other companies have come up with any good solutions that brings the data from SCCM into the CMDB.
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