Hi, BMC has published ‘Cook-book for ITSM Suite 81 Upgrade’ document on BMC Remedy <https://communities.bmc.com/community/bmcdn/bmc_it_service_support> Community group. This document is available on the same blog post on which we had uploaded ITSM Upgrade to 8.1 webinar recording.
Please click here<https://communities.bmc.com/community/bmcdn/bmc_it_service_support/blog/2013/08/07/upgrading-to-bmc-remedy-81-things-that-you-really-need-to-know> to check the BMC Community blog post. This document contain guidelines which customers can use when upgrading to ITSM Suite 8.1. Customers can also customize this document as required for their specific scenarios. So , please refer the Cook Book . Thanks Vivek _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
