The "view" is set using the Application Administration Console. Application Administration Console --> Custom Configuration --> Foundation --> Advanced Options --> View Selection Framework - Deploy View
Thank you, Sandra Hennigan Remedy Developer -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of [email protected] Sent: Monday, April 14, 2014 4:45 AM To: [email protected] Subject: Change "Help Desk" view. Hi Folks, is it possible change the the display of help desk classic ? i need to display the Help Desk by Best Practices view ! Please help me ! Thanks in advance Pietro My istance is : Action Request System Server Version 7.6.04 SP5 201308012025 ITSM 7.6.04 OS/platform version: Red Hat Enterprise Linux Server release 6.4 (Santiago), kernel 2.6.32-358.23.2.el6.x86_64 Database vendor/version - Remote or local: Oracle Database 11g Release 11.2.0.3.0 - 64bit _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
