Hi Team,

I again need your assistance for following Webservice issue-

A 3rd party application, accessing Remedy ITSM 7.6 application via webservice, 
and getting following error-

0099 errorDesc: Permanent Error  - (500)Internal Server Error

Can anyone please assist me, as when this error comes, and how to resolve it?

Note - There are other 3rd party application accessing same Remedy webservice 
successfully without above and any other error.

Regards
Neha Khandelwal

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