Hi Ken, You didnt mention the ITSM version. If the issue is with only one user, then delete all records from user search preference for the user & try.
Thanks & Regards Ajay Bandil On Friday, 25 April 2014 7:28 AM, "Cecil, Ken" <[email protected]> wrote: ** We have a user that is missing their Applications side bar menu. She is using IE 11. We’ve already tried having her delete the temp IE files. I also made a minor access change on her account (removed from Incident Viewer group) to see if that would re-cache her. Is this an issue with IE 11. Thanks, Ken. ________________________________ ---------------------------------------------------------------------------------------------------------------------------- Confidentiality Requirement: This communication, including any attachment(s), may contain confidential information and is for the sole use of the intended recipient(s). If you are not the intended recipient, you are hereby notified that you have received this communication in error and any unauthorized review, use, disclosure, dissemination, distribution or copying of it or its contents is strictly prohibited. If you have received this communication in error, please notify the sender immediately by telephone or e-mail and destroy all copies of this communication and any attachments. _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
