I have several different applications that are using the same Remedy hosted Custom Web Service and when these applications request the WSDL to get the endpoint, all of these applications but one are getting a correct endpoint as shown in the midtier log snippet below (I've replaced parts of the hostnames with a 1 for 1 character replacement with a * for security purposes)
Correct Endpoint: <wsdl:service name="A2R_QS_CreateReferal_NewService"> <wsdl:port binding="s0:A2R_QS_CreateReferal_NewSoapBinding" name="A2R_QS_CreateReferal_NewSoap"> <soap:address location="http://p****a.e**.*****.com:80/arsys/services/ARService?server=p*****a&webService=A2R_QS_CreateReferal_New"/> </wsdl:port> </wsdl:service> But one application is getting the following endpoint returned, and for the life of me, I can't figure out why, the one bad one is getting this: <wsdl:service name="A2R_QS_CreateReferal_NewService"> <wsdl:port binding="s0:A2R_QS_CreateReferal_NewSoapBinding" name="A2R_QS_CreateReferal_NewSoap"> <soap:address location="http://f**p**c3.****.com:8102/arsys/services/ARService?server=p*****a&webService=A2R_QS_CreateReferal_New"/> </wsdl:port> </wsdl:service> All of these are calling our Mid-Tiers via a loadbalancer, the first example is the correct hostname for our loadbalancer, but the second is what I believe is the hostname of the calling application. When I load the WSDL in SoapUI, I get the correct endpoint. Our environment is a pair of midtiers version 7.6.04 ( no SP) hosted on Weblogic 11g, our remedy app servers are Remedy 7.6.04, all are running on RHEL6 Here is the whole request from the log for the app that is failing Apr 23, 2014 12:23:16 PM - FINE (com.remedy.log.WEBSERVICES) : WSDL Request:: server: p*****a webService: A2R_QS_CreateReferal_New Apr 23, 2014 12:23:16 PM - FINE (com.remedy.log.WEBSERVICES) : WSDL Content: <?xml version="1.0" encoding="UTF-8"?> <wsdl:definitions targetNamespace="urn:A2R_QS_CreateReferal_New" xmlns:s0="urn:A2R_QS_CreateReferal_New" xmlns:soap="http://schemas.xmlsoap.org/wsdl/soap/"; xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/"; xmlns:wsdl="http://schemas.xmlsoap.org/wsdl/"; xmlns:xsd="http://www.w3.org/2001/XMLSchema";> <wsdl:types> <xsd:schema elementFormDefault="qualified" targetNamespace="urn:A2R_QS_CreateReferal_New"> <xsd:element name="CreateRequest" type="s0:InputMapping1"/> <xsd:complexType name="InputMapping1"> <xsd:sequence> <xsd:element minOccurs="0" name="requestDescription" type="xsd:string"/> <xsd:element minOccurs="0" name="productType" type="xsd:string"/> <xsd:element minOccurs="0" name="productIdentifier" type="xsd:string"/> <xsd:element minOccurs="0" name="serviceType" type="xsd:string"/> <xsd:element minOccurs="0" name="serviceLevel" type="xsd:string"/> <xsd:element minOccurs="0" name="loginDataEntries" type="xsd:string"/> </xsd:sequence> </xsd:complexType> <xsd:element name="CreateRequestResponse" type="s0:OutputMapping1"/> <xsd:complexType name="OutputMapping1"> <xsd:sequence> <xsd:element name="Request_ID" type="xsd:string"/> </xsd:sequence> </xsd:complexType> <xsd:element name="AuthenticationInfo" type="s0:AuthenticationInfo"/> <xsd:complexType name="AuthenticationInfo"> <xsd:sequence> <xsd:element name="userName" type="xsd:string"/> <xsd:element name="password" type="xsd:string"/> <xsd:element minOccurs="0" name="authentication" type="xsd:string"/> <xsd:element minOccurs="0" name="locale" type="xsd:string"/> <xsd:element minOccurs="0" name="timeZone" type="xsd:string"/> </xsd:sequence> </xsd:complexType> </xsd:schema> </wsdl:types> <wsdl:message name="ARAuthenticate"> <wsdl:part element="s0:AuthenticationInfo" name="parameters"/> </wsdl:message> <wsdl:message name="CreateRequestSoapIn"> <wsdl:part element="s0:CreateRequest" name="parameters"/> </wsdl:message> <wsdl:message name="CreateRequestSoapOut"> <wsdl:part element="s0:CreateRequestResponse" name="parameters"/> </wsdl:message> <wsdl:portType name="A2R_QS_CreateReferal_NewPortType"> <wsdl:operation name="CreateRequest"> <wsdl:input message="s0:CreateRequestSoapIn"/> <wsdl:output message="s0:CreateRequestSoapOut"/> </wsdl:operation> </wsdl:portType> <wsdl:binding name="A2R_QS_CreateReferal_NewSoapBinding" type="s0:A2R_QS_CreateReferal_NewPortType"> <soap:binding style="document" transport="http://schemas.xmlsoap.org/soap/http"/> <wsdl:operation name="CreateRequest"> <soap:operation soapAction="urn:A2R_QS_CreateReferal_New/CreateRequest" style="document"/> <wsdl:input> <soap:header message="s0:ARAuthenticate" part="parameters" use="literal"> </soap:header> <soap:body use="literal"/> </wsdl:input> <wsdl:output> <soap:body use="literal"/> </wsdl:output> </wsdl:operation> </wsdl:binding> <wsdl:service name="A2R_QS_CreateReferal_NewService"> <wsdl:port binding="s0:A2R_QS_CreateReferal_NewSoapBinding" name="A2R_QS_CreateReferal_NewSoap"> <soap:address location="http://f**p**c3.****.com:8102/arsys/services/ARService?server=p*****a&webService=A2R_QS_CreateReferal_New"/> </wsdl:port> </wsdl:service> </wsdl:definitions> Log file from a WSDL get request from SoapUI Apr 25, 2014 7:50:01 PM - FINE (com.remedy.log.WEBSERVICES) : WSDL Request:: server: p*****a webService: A2R_QS_CreateReferal_New Apr 25, 2014 7:50:01 PM - FINE (com.remedy.log.WEBSERVICES) : No security policy or security actions! Security filter processing skipped Apr 25, 2014 7:50:01 PM - FINE (com.remedy.log.WEBSERVICES) : WSDL Content: <?xml version="1.0" encoding="UTF-8"?>^M <wsdl:definitions targetNamespace="urn:A2R_QS_CreateReferal_New" xmlns:s0="urn:A2R_QS_CreateReferal_New" xmlns:soap="http://schemas.xmlsoap.org/wsdl/soap/"; xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/"; xmlns:wsdl="http://schemas.xmlsoap.org/wsdl/"; xmlns:xsd="http://www.w3.org/2001/XMLSchema";>^M <wsdl:types>^M <xsd:schema elementFormDefault="qualified" targetNamespace="urn:A2R_QS_CreateReferal_New">^M <xsd:element name="CreateRequest" type="s0:InputMapping1"/>^M <xsd:complexType name="InputMapping1">^M <xsd:sequence>^M <xsd:element minOccurs="0" name="requestDescription" type="xsd:string"/>^M <xsd:element minOccurs="0" name="productType" type="xsd:string"/>^M <xsd:element minOccurs="0" name="productIdentifier" type="xsd:string"/>^M <xsd:element minOccurs="0" name="serviceType" type="xsd:string"/>^M <xsd:element minOccurs="0" name="serviceLevel" type="xsd:string"/>^M <xsd:element minOccurs="0" name="loginDataEntries" type="xsd:string"/>^M </xsd:sequence>^M </xsd:complexType>^M <xsd:element name="CreateRequestResponse" type="s0:OutputMapping1"/>^M <xsd:complexType name="OutputMapping1">^M <xsd:sequence>^M <xsd:element name="Request_ID" type="xsd:string"/>^M </xsd:sequence>^M </xsd:complexType>^M <xsd:element name="AuthenticationInfo" type="s0:AuthenticationInfo"/>^M <xsd:complexType name="AuthenticationInfo">^M <xsd:sequence>^M <xsd:element name="userName" type="xsd:string"/>^M <xsd:element name="password" type="xsd:string"/>^M <xsd:element minOccurs="0" name="authentication" type="xsd:string"/>^M <xsd:element minOccurs="0" name="locale" type="xsd:string"/>^M <xsd:element minOccurs="0" name="timeZone" type="xsd:string"/>^M </xsd:sequence>^M </xsd:complexType>^M </xsd:schema>^M </wsdl:types>^M <wsdl:message name="ARAuthenticate">^M <wsdl:part element="s0:AuthenticationInfo" name="parameters"/>^M </wsdl:message>^M <wsdl:message name="CreateRequestSoapIn">^M <wsdl:part element="s0:CreateRequest" name="parameters"/>^M </wsdl:message>^M <wsdl:message name="CreateRequestSoapOut">^M <wsdl:part element="s0:CreateRequestResponse" name="parameters"/>^M </wsdl:message>^M <wsdl:portType name="A2R_QS_CreateReferal_NewPortType">^M <wsdl:operation name="CreateRequest">^M <wsdl:input message="s0:CreateRequestSoapIn"/>^M <wsdl:output message="s0:CreateRequestSoapOut"/>^M </wsdl:operation>^M </wsdl:portType>^M <wsdl:binding name="A2R_QS_CreateReferal_NewSoapBinding" type="s0:A2R_QS_CreateReferal_NewPortType">^M <soap:binding style="document" transport="http://schemas.xmlsoap.org/soap/http"/>^M <wsdl:operation name="CreateRequest">^M <soap:operation soapAction="urn:A2R_QS_CreateReferal_New/CreateRequest" style="document"/>^M <wsdl:input>^M <soap:header message="s0:ARAuthenticate" part="parameters" use="literal">^M </soap:header>^M <soap:body use="literal"/>^M </wsdl:input>^M <wsdl:output>^M <soap:body use="literal"/>^M </wsdl:output>^M </wsdl:operation>^M </wsdl:binding>^M <wsdl:service name="A2R_QS_CreateReferal_NewService">^M <wsdl:port binding="s0:A2R_QS_CreateReferal_NewSoapBinding" name="A2R_QS_CreateReferal_NewSoap">^M <soap:address location="http://p*****.e**.*****.com:80/arsys/services/ARService?server=p*****a&webService=A2R_QS_CreateReferal_New"/>^M </wsdl:port>^M </wsdl:service>^M </wsdl:definitions>^M Paul Campbell | Development Team Lead | TS&D SSBL, A2R WFE, and ESP Remedy Team | Avaya Client Services | | 678-421-5342 | Web Conference<https://collaborate.avaya.com/aacpa/?participantCode=4215342> | Audio Conference +1-513-228-8888 code: 4215342 Everyone needs deadlines. 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