HI All, Basically I am trying to mimic the behavior when you select the Assignee in the HPD:Help Desk. Select a name, which then populates the user id.
Specifically what I want to do is select a person's name from a menu and then have workflow set the Remedy Login ID in a separate field. I have a search menu using the CTM:People form attached to the Author field. The label is Full Name and the value is Remedy Login ID. Simple enough and here is where the fun begins. In the client when I select the name from the menu, Remedy Login ID populates as expected/desired In the browser when I select the name from the menu, the Full Name populates. The Author field is set to Auto complete: Leading Match, Auto Complete Match By: Label. I am certain I am missing something really simple. ARS 7.6.04, mid-tier 7.6.04 Thanks Mark Mark Brittain Sr. OSD Systems Engineer ITILv3 Foundation, Continual Service Improvement NaviSite, Inc. - A Time Warner Cable Company mbritt...@navisite.com<mailto:mbritt...@navisite.com> Office: 315.634.9337 Mobile: 315.882.5360 [cid:image001.gif@01CF687B.D2E9D680] ________________________________ This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
