Where are you exactly seeing the latency ? Can you share a use-case ?
Thanks, Vivek From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Koyb P. Liabt Sent: Friday, May 02, 2014 10:39 PM To: [email protected] Subject: AR System /ITSM 7.6.4 Memory ** Hi, We have been experiencing latency and other errors on our Remedy Production Server. Total memory = 24 G Cache memory = 4 G Buffer = 6 G Swap = 8 G Free memory = 150 mb. Our Lead, who has some Linux, and no Remedy Development - told us to ignore the 150 mb, because with Linux, as long as the server has the 5G of cache, then Remedy will use the cache so he sees no reason for concern. It appears as if Remedy is not using the cache though based on the performance. Our Lead stated - unless there is an error in the Remedy logs that states "memory low" - then we do not have a memory issue. Over the last few days, the free memory went from 1 Go to 150 mb free. However I was told that this is how Linux works, and there really is no problem at all. Also, this is a Remedy system where the tables are very large, and increasing by the day, and there is no archiving. We are in a server group. How do we know for sure if there is a memory issue (i.e. leaking memory, wrong sizing etc)? or if Remedy is using this cached memory? _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
