Are you looking to create many relationships at once? I have built filters against a custom shipping/fulfillment module that reads the instance ID of the user and the CI/asset and creates the required relationship record. This is dependent on the agent selecting a user from the People form in the same manner as when creating an Incident and then selecting the CI row in a table on a custom display-only form.
If you are looking to create single relationships I can provide more detail. -Rick _________________________ Rick Westbrock Remedy Administrator | IT Department 24 Hour Fitness USA, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Hemant Jangid Sent: Thursday, May 08, 2014 10:58 AM To: [email protected] Subject: What is the best possible way to build Asset - People relationship? At a client, the need is to do CI-People relationship. As per BMC, they had achieved this for BBCA by writing some rules – not sure at CMDB level or BBCA. Since footprints - BCM tool captures this information (CI and associated login name) – is there any way to build Asset-People Relationship or has anyone see/done this kind of automated relationship building? How to achieve this relationship? One way is creating the CSV template and load the data into the AST:AssetPeople form. But, populating the sheet is tedious job as it involves lot of manual steps. Please suggest. Thanks in advance. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
