Hi Vivek, Thanks for your prompt response. Have tried with KB from BMC knowledge base. Can't see that information. Tried into Knowledge Base link. Can you please share the link.
Present, we have upgraded with 8.1.01 SP1 from 8.1. Shall we use the same patch to upgrade the USer tool 7.6.04 SP3 from 7.6.04. Kindly advise. Regards, Suresh Loganathan -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/Remedy-7-6-04-SP3-user-tool-download-tp7596796p7596799.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

