Yes , you need to manually add the SLM tab. Regards, Subhash Sonwane Mobile: +91 – 9860340274 E-mail: [email protected]<mailto:[email protected]> Column Technologies | BMC Software Worldwide Top Solution Partner 301 / 302 Corporate Plaza, Senapati Bapat Road | Pune, 411016 | www.columnit.com<../../../../../sstaniszewski/AppData/Local/Microsoft/Windows/Temporary%20Internet%20Files/Content.Outlook/3PJ5VNJF/www.columnit.com>
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of kiran Sent: 30 May 2014 08:09:AM To: [email protected] Subject: SLM+Problem integration in ARS7604 ** Hi, I have integrated SLM with problem management and the SLAs are working fine. The doubt is on how to view the SLA status from a problem ticket ? Like in Incident, there is no SLA tab for problem tickets. Kindly let me know whether we need to manually add the SLA status DVF fields to problem as well Regards, Kiran _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
